Experience & Expertise

  • Health Plan Operations Engagement

    Claims & Encounters Processing Optimization

    Enrollment & Billing Automation/Optimization

    Member Card Fulfillment Operations

    Government Programs & Regulator Relations

    Member & Appointing Services (Primary & Specialty)

    Pharmacy Benefit Management Services (PBM)

    Finance, Accounting & Actuarial Operations

  • Health Plan IT Engagement

    End-to-End Data Pipeline Transparency & Performance

    Facets Enterprise Program Design & Solution Implementation (incl. upgrade and greenfield)

    Demand Management & Intake (incl. Service Enhancements & Strategic Projects)

    Hardware & Infrastructure – Installation & Performance

    IT Governance, Compliance & Oversight

    IT Standards, Policies & Procedures

    Enterprise Release & Change Management

    Enterprise Content Management

    Batch Job Processing & Scheduling

  • Other Services

    Interim Leadership – Vice President & Director Levels

    Cost Stewardship & Elimination of Financial Waste

    Durable Medical Equipment (incl. Shipping & Receiving)

    Restructuring & Reorganization of Distressed Organizations

    Care Delivery & Nurse Advise Team Management

These are some of the areas we've driven improvement for previous organizations. If we haven't faced a particular challenge yet, don’t worry—we're fast learners.